VanEss Expressions is a very small Minnesota business. Everything we sell is 100% handmade, by us, in our Minneapolis Minnesota workshop. We purchase the raw material, individually handcraft each piece, and pack them up for their intended recipient. We feel this gives us the best guarantee that the item purchased will be delivered in the same condition as when we took it off the shelf.

Our shipper of choice is the US Post Office. We have had excellent, reliable service. We charge a flat-rate Shipping & Handling charge, and ship Priority Mail whenever possible. Sometimes we lose money, but if our actual Shipping & Handling costs are less than our charge, we will include a refund check for the difference. On occasion, if a single large order (multiple items) is received where the shipping would be considerably more than our flat rate, we may require an additional charge. Items are typically received within a week of receipt of the order - thru PayPal. If payment is being made by check or money order, the item will be shipped out once payment has cleared. Of course, the above does not apply to Special or Custom Orders.

PLEASE NOTE - all charges are with the assumption that the items are to shipped within the continental United States. If your item is to be shipped outside the United States, or if you have specified a particular method to be used for your order (which can be done during the check-out process), we will notify you of the exact cost.